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Server Management Solutions

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Level I Management

Our Level I Management Package includes Monthly System Updates, Monitoring of up to 5 TCP Ports, Uptime monitoring on up to 5 websites, Monitoring of the System Uptime, and up to one hour of Technical Support. Additional time is available upon request and is billed at $32.50 / quarter-hour in quarter-hour increments.

Level II Management

Our Level II Management Package includes Monthly System Updates, Monitoring of up to 10 TCP Ports, Uptime monitoring on up to 15 websites, Monitoring of the System Uptime, and up to three hours of Technical Support. Additional time is available upon request and is billed at $32.50 / quarter-hour in quarter-hour increments.

Level III Management

Our Level III Management Package includes Monthly System Updates, Monitoring of up to 10 TCP Ports, Uptime monitoring on up to 25 websites, Monitoring of the System Uptime, and up to five hours of Technical Support. Additional time is available upon request and is billed at $32.50 / quarter-hour in quarter-hour increments.

Non-Contract Hourly Management

The Non-Contract Hourly Management Solution is an hourly rate for diagnostics, repairs, and software maintenance of a Server without the semi-annual contract. Rates are charged with a one-hour minimum. Overages are charged at $40 / quarter-hour.
This is a per-instance solution.